Privacy Policy

Last Updated: 11/14/2025

Swaggy Poodle (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.swaggypoodle.com or make a purchase from our online store.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to process your orders, operate our business, and improve your shopping experience.

1.1 Personal Information

We may collect the following details when you interact with us or place an order:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.

  • Payment Information: Payment card details, billing info, and transaction history (processed securely through Squarespace Payments — we do not store card numbers).

  • Order Information: Items purchased, order details, purchase history.

1.2 Non-Personal Information

Automatically collected when you visit our website:

  • IP address

  • Browser type, device type, operating system

  • Pages visited, time spent on pages, referral source

  • General analytical data to help improve site performance

1.3 Cookies & Tracking

We use cookies and similar technologies to:

  • Monitor website activity

  • Remember items in your cart

  • Improve loading speed

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some site features may not function properly.

2. How We Use Your Information

2.1 To Process Orders & Provide Services

We use your information to:

  • Process payments via Squarespace

  • Fulfill orders and coordinate delivery through Syncee suppliers

  • Communicate order confirmations, shipping updates, and support messages

  • Manage your account or customer profile

2.2 To Improve Website Experience

We analyze technical and usage data to:

  • Maintain website performance

  • Enhance features and user experience

  • Resolve errors or technical issues

  • Improve product offerings

2.3 Marketing & Communication

With your consent (where required), we may:

  • Send promotional offers or newsletters

  • Inform you about new arrivals, collections, or updates

  • Run surveys or feedback requests

You may opt out of marketing emails at any time.

3. How We Share Your Information

We do not sell your personal information.

We may share your data only with trusted partners necessary to run our business:

3.1 Service Providers

  • Squarespace Payments: For secure payment processing

  • Syncee Suppliers: To fulfill and ship your order

  • Shipping Carriers: To deliver your products

  • Email Marketing Providers: To send newsletters or order notifications

  • Analytics Tools: To monitor site performance

All partners are required to protect your information and use it only as needed to provide their services.

3.2 Legal Requirements

We may disclose information if required by:

  • Law enforcement

  • Legal proceedings

  • Contracts

  • Regulatory or compliance obligations

4. Data Security

We take reasonable steps to safeguard your information, including:

  • SSL encryption

  • Secure payment processing via Squarespace

  • Limited access to sensitive data

  • Industry-standard technical protections

No online system can guarantee absolute security, but we work to protect your information to the highest standards.

5. Your Rights & Choices

Depending on your region, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Disable cookies via browser settings

To submit any privacy-related request, contact us at:
📧 michael.k.banegura@swaggypoodle.com

6. Retention of Data

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal obligations

  • Manage disputes

  • Maintain business records

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review those websites’ policies separately.

8. Children’s Privacy

Swaggy Poodle does not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us immediately for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of the website indicates acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

📧 michael.k.banegura@swaggypoodle.com